Engagement and Retention

Posted 10 months ago

Job Description for Content Engagement & Retention Specialist

As the Content Engagement & Retention Specialist at Jupitice Justice Technologies, you will be using your creative sense & be responsible for creating top-notch content for the platform designed & developed by the company. You will be closely working with the Creative, Legal & Tech Teams who will help you draft quality, engaging & appealing content for the platform. You will primarily be responsible for writing creative & error-free e-Mails, Notifications, Reminders & SMS which will be sent directly to the people associated with our platform. 

NOTE: When it comes to content, we ALWAYS prefer quality over quantity.

What we expect from you?

  • Write, create & curate top-notch & unique content that adheres to the product’s guidelines
  • Collaborate with Marketing, Content & Legal Teams to plan & develop quality content for the platform
  • Strong written and verbal communication skills 
  • Deliver innovative ideas for how to grasp & retain the audience’s attention.
  • Seamlessly adapts to the working environment & takes initiative. 
  • Well-versed in research techniques
  • Excellent Proofreading skills & ability to identify typos & grammatical errors. 
  • Open to feedback & make changes accordingly
  • Understand the latest CRM Trends & bring the best ideas to the table. 
  • Ability to meet stipulated deadlines & manage multiple projects/tasks simultaneously.
  • Ability to communicate with the team, management & uphold brand & style guidelines. 
  • Have excellent project management skills & should be a problem solver, efficient, organized & collaborative.
  • Possess attention to detail in terms of content 

Qualifications

  • 5+ years of experience in content engagement & CRM 
  • Well-versed in the dynamics of CleverTAP or MoEngage & should be able to create quality & creative persona journeys or customer journeys.
  • Background in CRM, Marketing, or an understanding of software like ZOHO would be an added advantage. 

To apply, send us an email at career@jupitice.com

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